Strata enquiry line
We receive many strata enquiries every year. That’s why we have a number where customers can receive support from our dedicated strata enquiries team.
Call 08 9273 7047.
Or Contact us for other customer support options.
No matter how you choose to contact us, we’re here to help.
Strata transactions hub
Use our Strata transactions hub to connect to our full catalogue of strata titles forms and customer support resources.
You’ll find links to the following pages:
Other support contacts
Other WA organisations and support contacts that might be able to help you with your strata matter are provided below. They each support one or more of the following areas of customer enquiry:
- Legal advice
You may be seeking legal advice to guide you on a strata matter.
- Strata consultants
When you need professional help with information and guidance relating to strata matters in WA.
- Valuation advice
A licensed valuer can assist you with valuation advice of a strata/survey strata lot or for any other reason related to strata that you would usually require the services of a licensed valuer for.
- Dispute resolution support
You might be seeking more formal mediation and dispute resolution support if you have not been able to resolve your dispute directly with another lot owner, the strata company or strata manager.
- Subdivision advice
If you are making enquiries about the subdivision of your property (by strata or survey-strata) a licensed surveyor will be able to assist you in the subdivision process.
Here are some support contacts and how they might be able to assist you.
The Law Society of WA
Offer an online ‘Find a lawyer’ database with contact details of lawyers with experience in certain areas of law, including strata.
Strata Community Association (Western Australia)
WA’s peak industry body for body corporate and community title management can supply you with contact details for strata consultants and legal practitioners who are members of the Association.
Tel: (08) 9381 7084
Note: This number cannot be called for general strata advice.
The Citizens Advice Bureau of WA
Can assist with mediation and dispute resolutions.
Tel: (08) 9325 4121
State Administrative Tribunal
If mediation is not successful or not considered viable, the State Administrative Tribunal can provide a dispute resolution process.
Tel: (08) 9219 3111
The Australian Property Institute
May be able to assist you to find a licensed valuer via their online ‘Find a property professional’ search.
Tel: (08) 9381 7288
The Land Surveyors Licensing Board of WA
May be able to assist you to find a licensed surveyor via their online ‘Find a licensed surveyor’ search.
Tel: (08) 9273 7104