If you need assistance with a complex query, our Customer Service team is just a phone call away.
Our business hours – Monday to Friday 8:30am to 5:00pm AWST
Have a question that requires a quick response, or need help navigating the website? Our Customer Service team’s webchat service can help.
Business hours – Monday to Friday 8:30am to 4:30pm AWST
Simply click on the on the round “message” icon in the bottom right of your screen.
Prefer to contact our Customer Service team by email?
Business hours – Monday to Friday 8:30am to 5:00pm AWST (but feel free to send your email whenever you like)
If you prefer a face-to-face interaction, you can visit either our Midland office or Perth City office.
1 Midland Square
MIDLAND WA 6056
Business hours – Monday to Friday 8:30am to 4:30pm AWST.
200 St Georges Tce
PERTH WA 6000
Business Hours – Monday to Friday 8:30am to 4:30pm AWST.
Feedback is a very important way for us to identify how we can serve you better.
Please click on the following link to complete a feedback form or contact our Customer Service team on (08) 9273 7373.
Need to lodge an application but can’t make it to our office? You can mail your applications to:
PO BOX 2222
Midland, WA 6936
08 9250 3187
Our Help Centre is available 24/7 to help you find what you’re looking for.
Customer Service Charter
Landgate’s Customer Service Charter provides a clear understanding of the high quality and standards that you, our customers, can expect.
Freedom of information
Documents that may not be available as part of our normal course of business may be requested via a freedom of information (FOI) request.
Public interest disclosure
Landgate is committed to the aims and objectives of the Public Interest Disclosure Act 2003 (PID Act) and recognises the value and importance of reporting.