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Verification of identity (VOI)

To protect your interests, there are times when we need to verify your identity, such as during land transactions, including the lodging certain land titling applications and forms. At these times you will need to follow our standard VOI practice.

How to verify your identity

Our VOI practice is designed to reduce the opportunity for successful land title fraud as a result of identity theft or other improper dealings. It sets out to achieve this by requesting verification of the identity of a person transacting and their authority to deal with an interest in land. This verification is required for nominated electronic and paper based transactions.

For further information regarding paper based transactions please refer to:

VOI-01 Western Australian Registrar and Commissioner of Titles Joint Practice: Verification of Identity and Authority. Paper Based Transactions

For further information regarding electronic transactions please refer to: VOI-04 Verification of Identity and Authority - Electronic Transactions

As part of our commitment to VOI best practice, we have provided responses to frequently asked questions below. For all further enquiries, please contact us on 9273 7373 or email

Frequently asked questions


These FAQs are intended to act as a general guide and not as legal advice. They are provided in good faith and believed to be accurate at the time of publication. They are provided on the basis that you will be responsible for making your own assessment of the contents and that they are appropriate for your particular circumstances. If you have any issues of a legal nature, you should consider seeking the advice of an independent legal practitioner who is experienced in property matters.