Telephone
If you need assistance with a complex query, our Customer Service team is just a phone call away.
Our business hours – Monday to Friday 8:30am to 4:30pm AWST
| Phone | (08) 9273 7373 |
| TTY/voice calls | 133 677 |
| Speak and listen | 1300 555 727 |
| SMS relay | 0423 677 767 |
| Regional Australia | 1300 365 288 |
| Outside Australia | +61 8 9273 7373 |
| Strata enquiries | 08 9273 7047 |
Webchat
Have a question that requires a quick response, or need help navigating the website? Our Customer Service team’s webchat service can help.
Business hours – Monday to Friday 8:30am to 4:30pm AWST
Simply click on the on the round “message” icon in the bottom right of your screen.
Prefer to contact our Customer Service team by email?
Business hours – Monday to Friday 8:30am to 4:30pm AWST (but feel free to send your email whenever you like)
In Person
If you prefer a face-to-face interaction, you can visit either our Midland office or Perth City office.
Midland office
1 Midland Square
MIDLAND WA 6056
Business hours – Monday to Friday 8:30am to 4:30pm AWST.
Perth office
200 St Georges Tce
Plaza Level
PERTH WA 6000
Business Hours – Monday to Friday 8:30am to 4:30pm AWST.
Feedback
Feedback is a very important way for us to identify how we can serve you better.
Please click on the following link to complete a feedback form or contact our Customer Service team on (08) 9273 7373.
Post/fax
Need to lodge an application but can’t make it to our office? You can mail your applications to:
PO BOX 2222
Midland, WA 6936
Fax number:
08 9250 3187
Help centre
Our Help Centre is available 24/7 to help you find what you’re looking for.
Freedom of information
Documents that may not be available as part of our normal course of business may be requested via a freedom of information (FOI) request.
Public interest disclosure
Landgate is committed to the aims and objectives of the Public Interest Disclosure Act 2003 (PID Act) and recognises the value and importance of reporting.