Landgate identified a security vulnerability that occured on 12 November 2026 in a third party service that supports access to its Shared Location Information Platform (SLIP).
The vulnerability was promptly addressed, tested and resolved, and the affected service has been restored.
No other Landgate systems, services or information have been impacted by this incident.
While the risk has been assessed as low, there is a possibility that some SLIP user information has been accessed, including names, email addresses, usernames, phone numbers and addresses.
Landgate is making every effort to contact potentially affected SLIP users directly. However, the ongoing global Microsoft service outage is affecting our ability to issue email notifications.
We are exploring alternative communication options and will continue to prioritise notifying affected users as soon as possible.
In the meantime, we encourage SLIP users to remain vigilant when receiving unexpected emails, phone calls or messages, particularly those requesting personal information or containing suspicious links.
We apologise for any concern this incident may cause and reassure customers that protecting their information remains a priority.