Tour & Discover WA

Help

There are five simple steps to follow when ordering a Map from Landgate via our website:

  1. Select your product.
  2. Review your trolley.
  3. Enter your details.
  4. Check and confirm your order.
  5. Print your receipt.

You may also like to read our Frequently Asked Questions.


Select Your Product

To start your order, select the <Order Now> button for the mapping product you wish to purchase.

The StreetSmart Directory is available in two formats – Hardcopy and CD-ROM. When selecting to purchase this product, you will need to indicate which format you wish to order before selecting the <Order Now> button.

The StreetSmart Discover WA, StreetSmart Touring and Regional City and Town map series are available for various different regions. When selecting to purchase one of these products, you will need to indicate the region you wish to order before selecting the <Order Now> button.

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Review Trolley

You can view the contents of your order at any point throughout the ordering process by selecting the Review Trolley option. All products you have selected for purchase are listed, with the delivery type and cost of each product noted alongside each entry. A sub-total of the cost of all products in your order (excluding any delivery charges) is also displayed.

You can remove any unwanted items from your shopping trolley by selecting the rubbish bin icon shown alongside the product you wish to remove. Once this icon is selected, you will be prompted to confirm that you wish to remove the selected item from the trolley before the item is removed completely.

From the Review Trolley screen you can choose to either <Continue Shopping> or to proceed to the Your Details screen by selecting <Next>.

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Your Details

To process your order we need your contact details and your credit card details. We will only contact you if there is a problem with the order.

Be sure to enter the correct email address as this is where we will send the PDF copy of the products you have ordered and your tax invoice.

Select <Next> to proceed to the Confirm Order screen.

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Confirm Your Order

Take some time to check the details of your order.

You can change the details by pressing the <Back> button or by clicking on the relevant step in the progress bar along the top of the screen.

The total cost of your order, including any relevant delivery charges, is displayed at this screen.

To confirm your order select the <Submit> button. Once you have submitted your order you can not request any further changes to your order or your details.

A Processing Payment screen will be displayed whilst we confirm your payment details.

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Receipt

There is some very important information given to you on the Receipt screen:

  • The Landgate Request Number is used to track your order and will assist us in easily identifying your order, if any problems are encountered during the delivery process.
  • Your Bank Receipt Number is your record of payment. If there are any problems with your credit card, you will need this number when you speak to your Bank.

You may like to print this page for your records. However, an Invoice will be provided with the email delivery of your order. Please contact our Customer Contact Centre on (08) 9273 7341, during business hours, if you have not received this email within 30 minutes.

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