YEAR IN REVIEW

Summary of Output Measures

Quantity Measures

	Target 2003/2004	Actual 2003/2004	Target 2004/2005	Actual 2004/2005
Land registration actions	1,821,650	1,979,902	1,849,475	2,042,270
Physical land information data sets maintained and developed	9	9	9	9
Land boundary information data sets maintained and developed	3	3	3	3
Valuations completed	1,392,091	1,522,666	1,483,833	1,408,087
WALIS Key Result Areas	6	6	6	6

Quality Measures

	Target 2003/2004	Actual 2003/2004	Target 2004/2005	Actual 2004/2005
Maintain AS/NZS ISO 9001:2000 Quality Assurance for physical land information data set maintenance and development processes	Maintained	Maintained	Maintained	Maintained
Maintain AS/NZS ISO 9001:2000 Quality Assurance for land boundary information data set maintenance and development processes	Maintained	Maintained	Maintained	Maintained
Claims against registered interests, as a result of fraud, negligence or error, settled by the Crown	0	0	0	0
Benchmark against international standards for accuracy and taxing values using Means Ratio Test Gross Rental Valuations: Unimproved Valuations:	92.5% 92.5%	93.87% 90.58%	>92.5% >92.5%	92.7% 89.75%
Coefficient of dispersion applied to check uniformity of values Gross Rental Valuations: Unimproved Valuations:	<7% <15%	6.26% 7.80%	< 7% < 15%	5.74% 9.18%
Extent to which performance criteria for WALIS Business Plan projects and Key Result areas are achieved	75%	74%	90%	92%

Timeliness Measures

	Target 2003/2004	Actual 2003/2004	Target 2004/2005	Actual 2004/2005
Time systems providing registration services are available for use	98%	99%	98%	97%
Requests for physical land information data met within target times	95%	93%	95%	92%
Land boundary information added to data sets within target times	95%	92%	95%	95%
Turnaround target or agreed times met for - General Valuations: Market values, stamp duty values, plant and equipment values, and consultancy advice:	98% 85%	99.6% 74.8%	98% 85%	96.4% 59.1%
Government Property Register values completed by 30 June	95%	98.4%	95%	99.6%
WALIS Business Plan projects completed or Key Result Areas advanced within agreed times.	90%	82%	75%	91%

Unit Cost Measures

	Target 2003/2004	Actual 2003/2004	Target 2004/2005	Actual 2004/2005
Land registration actions	$24.59	$24.36	$26.81	$25.30
Land information actions	n/a	n/a	$38.95	$32.04
Valuations completed	$12.40	$11.19	$12.04	$12.82
WALIS Key Result Areas	$265,667	$258,500	$271,500	$285,833

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