REVIEW OF OPERATIONS
Customers, Stakeholders and Community Relations
Strategic Planning Framework contribution:
Goal 1 - People and Communities,
Goal 5 - Governance
Languages Services Policy
Outcome: Language is not a barrier to service for customers with limited English fluency or hearing impairments
- Better Hearing Kits are available in customer service areas in metropolitan and regional offices.
- A Language Skills Register is maintained that lists staff who can speak, read or write in languages other than English, to assist customers in the first instance. Staff are available to assist in over 20 languages. This assistance does not replace access to the Commonwealth Translating and Interpreting Service.
DLI's Outcome/Output Framework
MISSION
To contribute to the sustainable growth
and prosperity of Western Australia
through innovative land services,
a world class land and property
information infrastructure, and an
impartial valuation service.
| OUTCOMES |
Land Information
The States’s adninistrative, commercial
and sociall systems are supported by a
land information base and certainty of
ownership and other interests in land. |
Valuation Services
Independent valuations support
government’s collection of rates and
taxes, and management of property
assets. |
Access to Government
Geographic Information
Coordinated access to WA Land
Information Systems, (WALIS)
community members’ geographic
information supports the management
and development of the State |
| OUTPUTS |
Information about land and land
ownership is collected, recorded and
made available for use by government,
business and the community. |
An impartial valuation and property
information service. |
Land or geographic information from
WALIS community (WCM is managed)
in a coordinated way so that data held
by WCM can be integrated and readily
asccessed to meet government,
business and community needs. |
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