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YEAR IN REVIEWAchievements 2003 - 2004 / Corporate Highlights
Determining Our ValuesA review of our values and behaviours commenced to ensure that they support the business direction during the transition to a statutory authority and into the future. All staff were invited to participate in one of the 41 workshops held throughout the agency from December 2003 to June 2004. During these workshops, staff members had the opportunity to identify the agency's future values and the behaviours that underpin these. To assist in the process, staff were asked to respond to an e-survey that was placed on DLI's Intranet. An overwhelming 73% of staff attended the workshops with approximately 63% responding to the e-survey. The new DLI Code of Business Conduct will incorporate the most important values and behaviours identified by staff through the e-survey and workshops. In the future, our corporate values and behaviours will become a part of all aspects of our business; from decisions made at the Corporate Executive level to performance management, recruitment and selection processes and training and development programs. Energy Performance Contract - Winner of Premier's Award and Environment AwardDLI's strong commitment to sustainability and energy efficiency earned it two prestigious awards in late 2003. The agency's long-term strategy to reduce its energy use and costs in its Midland building, and the subsequent signing of the Energy Performance Contract (EPC) saw it presented with a 2003 Premier's Award for Excellence in Public Sector Management, in the Sustainable Environment Category; and secondly, a WA Environment Award, in the Energy Efficiency category. The EPC has made history in WA, as DLI is the first public sector agency to embark on a such a contract. It establishes the agency as a reference site for both government and private industry. WA Information Technology and Telecommunications Award (WAITTA)The Electronic Advice of Sale 2 (EAS2) initiative, a first of its kind in Australia, won DLI a WAITTA award in March 2004. The Award recognises the outstanding performance and contributions by members of the industry. EAS2 provides conveyancing customers with an online service, bringing together the services of DLI, the Office of State Revenue, the Department of Treasury and Finance, and the Water Corporation. The WAITTA Awards also recognised the support DLI has given to students within the industry through the Corporate Education for Enterprise Development project. In collaboration with Edith Cowan University, students are invited to join various DLI projects to develop their business and project skills. The program has been successfully held since 1999. LandgateLandgate - DLI's gateway to land and property information - was launched in November 2003. This project is one of the first online land and property portals in Australia, and harnesses the Internet to directly link business needs with relevant government information. Operating as a single point of access for land related information, it currently includes service channels for planning, survey, conveyancing, government and business. The value of Landgate will expand more as agencies participate in supplying and integrating information, aiding in such aspects as planning and road issues, conservation, mining, emergency services and more. Shared Land Information Platform (SLIP)State Cabinet agreed to DLI developing an approach to linking all Government land and property information, allowing it to be accessible online. Initially, four key areas have been identified as potential business opportunities for the Shared Land Information Platform (SLIP). These four key areas identified for development are: The SLIP initiative aims to deliver online access to the WA Government's land and property information and improve the delivery of services across government. Agencies will be better able to share their information using a common framework, leading to customers having better access to data and services. There will also be an opportunity to reduce the amount of capital investment required across Government. Cooperative Research Centre for Spatial Information (CRC-SI) FundingFunding received from the CRC-SI will allow DLI, NGIS Australia and Curtin University of Technology to demonstrate how advanced spatial information technology can support Emergency Management activities. The three organisations, who are members of the CRC-SI, have been granted $190,000 over the next 18 months to develop a prototype that will enable emergency managers to access and use critical map-based information on a national scale. Along with Emergency Management, the project will also focus on creating a Bushfire Management System. This will build on the work already achieved by DLI's Firewatch program and the Federal Sentinel Fire Mapping website. Mapping for FuelWatch WebsiteThe Department of Consumer and Employment Protection (DOCEP) website FuelWatch now has the capabilitiy for its users to access online maps to find cheaper petrol, thanks to DLI's mapping application. Custom made for FuelWatch, DLI has created maps of the entire State, to complement locations of petrol stations. The maps, which include a zoom-in and zoom-out feature, enable users to also plan their journeys through a built in Trip Planner. Transition to a Statutory AuthorityIn October 2003, Cabinet approved the drafting of a Bill to establish a land information statutory authority with commercial powers, to deliver a greater return to government and the community on the State's land information asset. The decision followed extensive community and stakeholder consultation, incorporating groups representing surveying, spatial, conveyancing and housing industries, government agencies and staff. Implementation PlanIn March 2004, the Minister for Housing and Works; Racing and Gaming; Government Enterprises; Land Information, the Hon Nick Griffiths MLC, endorsed an Implementation Plan for the transition to the statutory authority. The purpose of the Plan is to ensure that the transition from department to statutory authority occurs in a staged and managed way, with agreed timeframes and minimal risk to service delivery. It sets out the objectives, principles, processes, key targets and timeframes for establishing the new authority and managing the transition. Implementation of the plan will be complemented by a number of in-house initiatives designed to introduce a commercial focus to relevant products, services and business processes. Business PlanA Business Plan for the statutory authority was developed with guidance from the Department of Treasury and Finance (DTF). The plan spans eight years from 2003/2004 to 2010/2011, and sets out the services to be delivered by the authority, and projections of its financial performance. Transition of IT Infrastructure ServicesDLI managed a transition in the contract of its IT infrastructure services from the previous service arrangement with Computer Science Corporation, to Unisys West Proprietary Limited. This new contract will cover the provision of support for server management services and network manager services. New Telephony SystemA preferred tenderer of a Voice-over IP system was selected, marking a new era in DLI telecommunications. This system will replace the department's multiple PABX systems with a technology enabled, customer centric service. The contract and implementation of the system will occur in the 2004/2005 financial year. Valuation Services Contribution to Commonwealth Grants Commission ReviewA review conducted by the Commonwealth Grants Commission into the distribution of GST revenue to the States has changed its method of assessing land tax. Ongoing and substantial contributions made by DLI's Valuation Services resulted in an increase of in WA's share of GST revenue by approximately $5 million. This review has also assisted Department of Treasury and Finance (DTF) officials to recognise the strategic importance of the ValSys database to the State. National Street Addressing StandardThe new Standard was launched in WA in September 2003 to ensure that the eight State and Territory Governments and 800 local governments around Australia will assign street addresses using the same criteria. An extension of the conventions developed by DLI's street addressing program, the Standard is a joint initiative between Standards Australia/New Zealand and the National Intergovernmental Committee on Surveying and Mapping (ICSM).
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