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The State Government’s in-principle decision in October to transform the Department of Land Administration (DOLA) into a statutory authority with commercial powers started us on a process of building the foundations of a new agency.
This decision reflects the importance of land and property information to the Western Australian economy.
It commits us to the creation of a new agency that will be capable of delivering a platform for the online delivery of land and property information to the whole state.
Consultation with staff and stakeholders will be critical to our success. A significant feature of this year has been the intensive consultation and communication process with other government agencies, the spatial industry, and housing and property industries on the attributes of the proposed new authority. These included its principles, functions and powers.
We also reviewed the way we did business internally, and explored opportunities to use technology and online services to provide greater access to integrated information. We worked hard to establish a framework that aims to put us at the forefront of e-government initiatives, and puts Western Australia at the leading edge of developments worldwide.
While we were building DOLA’s future, the agency’s core business continued to be brisk. Over the last financial year, we achieved an all-time record high in document lodgements. More than 380,784 documents were lodged through DOLA, which was an increase of 4.7 per cent on the previous record of 363,754 in 1993-4.
I am proud to say that DOLA staff rose to the challenge of extra volumes of work and achieved extraordinary levels of customer service in the process.
This past year has been a landmark time for DOLA, and this annual report is its last. The next financial year will see the establishment of an interim department with a new name and a new structure.
For more than 150 years DOLA and its predecessor agencies have provided the people of WA with high quality survey and mapping services, a secure land titles system and administrative services for the Crown estate.
As we take another significant step in our history, the commitment to providing valuable, secure and accurate services remains the same.
However, we will be better equipped to face the electronic age and knowledge economy as a statutory authority.
A new agency will lead to new opportunities to use land related information to tackle the big picture issues facing the State, such as emergency response, salinity and sustainable resource development. We look forward to playing a significant role in the development of the State’s economy and better servicing our customers in both Government and business.
Grahame Searle
ACTING CHIEF EXECUTIVE
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